Effective Date: 28 July 2026

Welcome to BOOKISH, an e-commerce concern of Dyu. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

To provide you with a seamless shopping experience across Bangladesh, we collect the following types of information:

1. Personal Identification Information: Name, email address, phone number, and account password.
2. Shipping & Billing Data: Delivery addresses, billing addresses, and specific location markers to assist our delivery partners.
3. Payment Information: We support mobile financial services (e.g., bKash, Nagad) and cards. Payment data is processed securely through encrypted, localized payment gateways. We do not store your direct card details on our servers.
4. Automated Data: IP addresses, browser types, device information, and browsing behavior on our site using cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

1. To process and fulfill your orders, including coordinating with logistics partners for nationwide delivery.
2. To manage your BOOKISH account and provide responsive customer support.
3. To send transactional updates (order confirmations, shipping status).
4. To personalize your shopping experience and recommend products across various categories.
5. To send promotional emails or SMS about new arrivals, discounts, and offers (you may opt-out at any time).
6. To improve our website’s functionality, UI/UX, and overall security infrastructure.

3. Sharing Your Information

BOOKISH does not sell, rent, or trade your personal information. We only share your data with trusted third parties under strict confidentiality agreements:

1. Logistics and Courier Partners: To successfully deliver your orders across all 64 districts in Bangladesh.
2. Payment Processors: To facilitate secure and localized transactions.
3. Service Providers: IT and marketing services that help operate our platform (e.g., Dyu’s internal technological ecosystem).
4. Legal Obligations: If required by Bangladeshi law, regulations, or governmental requests to protect our rights, property, or safety.

4. Data Security

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We utilize SSL encryption for data transmission and maintain strict access controls within the Dyu technological infrastructure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features on our website.

6. Your Rights

As a user of BOOKISH, you have the right to:

1. Access and update your personal information through your account dashboard.
2. Request the deletion of your account and associated personal data, subject to legal and accounting obligations.
3. Opt-out of marketing communications at any time by clicking the ‘unsubscribe’ link in our emails or contacting support.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated ‘Effective Date’ at the top of this document.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

1. Company: BOOKISH
2. Website: https://www.bookish.com.bd
3. Email: support@bookish.com.bd
4. Phone: +88 09606 033393
5. Address: BOOKISH, Dhaka, Bangladesh